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you extremist you! *pulls cheeks*

The rush to create a personal brand online is leading us to define ourselves in black and white.  The internet has given us so many places to voice our opinion that often we have the means but no opinion and force ourselves to have one.

Are you with Kolaveri or are you against it? Do you think that was a flashmob or not?

Slot. Slot. Slot.

Clearly you can’t say you’re a musician and then go on twitter and not have an opinion on every piece of music being shared. You may not even have an opinion on A R Rahman’s new piece but to build your brand, you must.

God forbid you have mixed feelings about anything. God forbid that you should want to comment on a post without sounding like an extremist. With 140 character profile descriptions and your life laid bare online, there is an urgent need need to define your brand.

Comments, likes, posts, tweets and status updates seduce you into giving an opinion. Any opinion. And Quickly.

No wonder then that all you see online on forums, sites, social networks are angry, pissed-off people who either rush to embrace the next new thing or shred to pieces anything that they don’t instantly love.

Read this disrespectful comment on someone’s post – ‘You are either joking or your ideological-obsessiveness has made you stupid.’  Or just look at the unprovoked nasty messages Chetan Bhagat gets on twitter.

And it doesn’t matter that the extremists have no real reason for hating anything.

Why? Because online you either love it or you hate it. There is no in between. No one wants to engage with a moderate voice.

Moderation makes not a good brand, I suppose.

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facebook’s made aunties out of you

October 17th, 2011 | 3 Comments | Posted in humour, india, social networking

I remember being a terrified 15yr old who couldn’t wait to get away from the neighbourhood aunty whose only purpose in life (or so it seemed), was to ask me which college I was planning on going to. At the time I remember marveling at her cheek. As if planning to get into a college was all it took. I remember feeling stressed about my exam results not because I cared about which college would have me (I never ended up doing engg anyway) but because of what that aunty would say.

Cut to 2011 and the aunty hasn’t met me in over 8 yrs but it’s as if magically her spirit seems to have split 400 different ways and turned into my Facebook contacts. Suddenly I didn’t just have to answer to the aunty. Now I had to answer to the 400 people who I don’t even remember anymore, demanding I go to South Africa for a holiday because switzerland was made uncool by Yash Raj.

We were answerable to that aunty when we were kids, and we’re answerable now to our ‘friends’ who sit around the world staring at their phones/computers and judging us for what we do and don’t do.

While we may have escaped forced morality by breaking away from our extended family, we seem to have gladly acquired a new set of friend-like facebook profiles whose sole purpose in life is to praise us for our sexiness (yes, that’s about that new pouting FB profile picture you put up) or to judge us for not having had that phoren holiday or not putting up pictures of those colourful shots that are so crucial to down for an FB album.

These aunties forced us to compete. And these FB friends are doing that now.

And not unconsciously, mind you. Very willingly. licking-their-lips-waala consciously. Pushing others into an imagined life of un-happening-ness.

Did you enjoy the feeling of staring at the mountain top in Leh as much as you enjoyed the envious ‘Likes’ from your fellow friends?

Are you living your life to please your facebook aunties. Or are you living it because it makes sense to you?

Just asking.

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happy and happening on facebook :|

January 12th, 2011 | 4 Comments | Posted in digital, people, social networking

I’ve had many discussions with people on whether our online world is the real world. People who breathe facebook and twitter will look at you with contempt if you bring this up. Surely you aren’t insinuating that spending all their time on FB is fake!

The debate of what’s your real life and what’s just ‘timepass’ is not about to die anytime soon. There are enough social media experts (there’s one behind every twitter ID) who’ll scoff at the very suggestion that the virtual isn’t real.

I frankly don’t care about that debate too much. Everything’s real if that’s how you feel about it.

However one thing does bother me. And it’s been written about plenty but this is my blog so I’m allowed to repeat it :)

It bothers me that we aren’t who we really are online. To be precise, we aren’t who we really are on social networking sites. I’ve had the most real conversations on chat or any such medium where it was a one on one or where my closest circle had access. However what makes a social networking site like FB so unreal is that it doesn’t have the circles of trust that help us define our social circle.

I admit that I don’t know all the options and settings available on FB so you’ll have to overlook that.

 

Here’s what I think. In real life (or offline if you will), we are joined at the hip with some people, hold some at an arm’s length, others we politely nod a hello to and some we just don’t know. I am willing to tell the first and the last in that list about my latest heartbreak because the first will care and help me and the latter will be faceless and allow for an emotional outburst with little or no consequences. It’s the ones in the middle that I’ll have to be careful about.

When a status message/picture of an intensely personal nature finds itself in the facebook stream of all your friends, I wonder if it’s been put there because of what you want to project about yourself and your life or whether you are truly that close to the 498 friends on FB that you want them to know everything about you.

Let’s face it. Unlike the young people today, we weren’t born breathing the internet. We adapted to it and made it our own. So perhaps we still struggle with define our circles online.

Your real friends know who you are. They know where you went for new yr’s eve. They may not know what you wore, so it’s fair to show them your pictures. But why does that old classmate from class 4 who you haven’t met since need to know that you wore a black halter? And why does it excite you to see all your friends rave about how hot you look, as you reply with ‘thank you’s at lightening speed. You were waiting with baited breath to watch people admire your lifestyle no? Waiting to be told how awesome you are?  You knew you looked hot in that picture else it would have never made it on facebook. I’ve seen enough photo-sessions that end with ‘don’t you dare put that on facebook!’

So when so much of what we do on facebook is to project a happy and happening image of ours does that make it real? Are we that happy and happening?

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in fond memory of yahoo chat

December 17th, 2009 | 4 Comments | Posted in digital, internet, social networking, Uncategorized

yahoo-messenger-logo (1)There was a time when yahoo chat rooms were ‘in’. a/s/l was the buzzword way before RT even existed.

The yahoo chatrooms allowed you to pretty much pick any topic of your interest and join in conversation with a bunch of people that you did not need to know. There was true exchange of ideas without having to break ice or know about the other person. Sure the occasional ASLs were exchanged and people took conversation off the group into the personal domain. But it really was the coolest thing ever. Don’t have friends that listen to western classical? Join the chat room for it and have intelligent and rewarding conversations with strangers from all over the world.

Twitter started out that way too. You could follow anyone you found interesting, without having to say hello or ask about his dog. You could follow his thoughts and the links he shared. Scott Frogg and Shashi Tharoor was suddenly within reach. You could shout out to them and engage in interesting conversation.

But somewhere along the way with @replies, people turned it into personal networks and group chat with many followers finding themselves in the middle of conversations that are useless to them. Is twitter now perhaps a FacebookLite.

With the demise of the yahoo chat room, where does today’s surfer go for interesting conversations without having to engage personally? Omegle?

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Heard on twitter tht U suck (Buzz vs Influence vs Infiltration)

twitterI depend on twitter users to tell me what movies to watch or which online serice to pick. Of course I do this because I have a sneaking suspicion that Nikhat Kazmi may be receiving kickbacks for the 5 stars he she gives a Karan Johar movie. 
So I depend on live hour-by-hour tweets of a fellow twitterer.

 

My colleague hemal returned from a recent Social Media Summit, quite unhappy and concerned. It seems brand managers quite happily spoke about how they infiltrate online communities to fake posts and comments. And yes,  most of us digital marketers also fall in the trap by explaining to clients that that’s what we can do for them. It’s the easiest way to explain what we do to someone who doesn’t understand social media. 

 

 

It’s worth mentioning here that the strength of social media lies in two key areas:
1. network of
2. trust
Networks such as orkut and facebook were easy. but they truly became powerful because users now didn’t just keep in touch, instead they started asking for information, reviews, advice…

 

 

Tightening the circle of trust
It is said that 76% of don’t believe that companies tell the truth in advertising. Hey but my friend won’t lie. What’s he got to gain?
Trouble is that if brands continue infiltrating and buying bloggers off, your blogger/twitter friend may have something to gain after all. Result? People will start closing in their circles. Tightening their ‘circle of trust’. And soon brands will lose the influence-potential of social media. 

 

 

Drowning in cynicism
I see the marketers of 2020 in deep shit. People will be far more cynical. (they probably already are. You must’ve noticed the reactions before susan boyle started to sing)

 

 

Buzz vs Influence vs Infiltration
Brands like Burger King have been perfect examples of creating buzz over the internet. Fastrack tried out a twitter contest to do just that.
Influence ofcourse can be created just as well by videos on youtube. Pepsi recycle is worth a mention.
Perhaps infiltration, even though it’s the easiest, needs to be killed. It’s a lazy option. It’s going to kill social media. It’s going to effect the social fabric of the web. Perhaps the marketer community needs to take a stand?

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One online community for young-ambitious-SEC-A-males coming up!

February 1st, 2009 | 1 Comment | Posted in brands, social media, social networking


Sit down. Take a deep breath. Know that this is not the end of the world. You will not lose your job over this. Another deep breath please.
It’s official – most of your branded online communities are doomed.

According to a recent Deloitte study that I read about here, ’35% of the online communities studied have less than 100 members; less than 25% have more than 1,000 members despite the fact that close to 6% of these businesses have spent over $1 million on their community projects.’

Now before you scroll right down to comments and begin to stab at your keys, let me assure you that I am not against online communities. Now, who in their right mind would be!

But I do have an issue with brands deciding to just ‘create’ an online community in the hope of building a loyal fan base. It’s like they think online community’s their jackpot. As if those 100 people in their community are like zombies waiting to watch every piece of advertising they send out.

1. Add value
If you’re a client and your brief to your digital agency is ‘i want an online community for young ambitious SEC A males’ then let me assure you that you’re not going to get anywhere with this social-media-thing.
Any community must add value. Must provide info/entertainment that the person actually needs.
No, wallpapers and screensavers of your latest canned juice don’t help. No ambitious-SEC-A-male wants to stare at wallpapers of your often not-so-cool product.
And adding a ‘send to friend’ link cannot help your cause if that’s all you intend to offer.

2. Know ‘why’
It’s really important to figure out why you’re asking for an online community anyway.
Is it because
- You want to do something with this social-media-thing
- You believe that people who join your community will just go nuts about your product
- Gang of Girls did it (personally i could write a book about why GoG isn’t a great case study, but whatever!)
- You just want one and that’s that!

If you want a community because your aim is to just spread the magical powers of your brand around, think again. Communities that are created without any clear value-add don’t really go anywhere. And if your community starts and ends with your brand then your entire process is oriented around how many more people can you attract, instead of what you’re giving to all those people who are already a part of your community.

Communities grow when people who are already in them decide that it’s a damn good place to be in and call-in their friends.

Couple of things you may want to do
1. Be specific. What kind of people do you want in your community. It’s great to want millions in your fanbase, but then often a handful of strong believers are better than hordes of drifters.

2. Or else just use existing communities to peddle your goods. Why create another facebook when it already exists. You don’t always have to start from scratch. Don’t reinvent the wheel as Manish always says.

And no, you cannot blame your digital agency if your community doesn’t pick up.
We’ll just re-direct you to this post!

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twinning!

June 20th, 2008 | No Comments | Posted in digital, social networking

To state the cliche yet again – man is a social animal.
While the digital medium allows for easy sharing and networking, in the offline world it seems to put people in silos.

The mp3 player or the mobile phone allowed people to keep to themselves (which they often wanted) and yet be entertained (which hadn’t happened since books).

Ever since we came up with the earphone (not the headphone), people discovered a way to share what is essentially an individual sport. I call this twinning’.

Twinning: The act of sharing an ear phone with another person so that you can share content.

For youngsters in crowded places, it’s the perfect ‘personal hangout’. Sharing music, videos and chit-chatting, it provides the ultimate in personal social networking in a crowded place.

Increasingly friends are seen giggling at a video, humming a tune in unison with an ear phone plugged in one ear.

So it’s true, you can give people the digital ‘individual’ space, but at some point they’re going to want to share that too; perhaps as a sign of their friendship, their boredom at being on their own, their courtesy towards a friend who isn’t carrying her mp3 player, or just as the ‘provider’ or entertainment that makes one ever-popular. Who knows!

There’s something to this twinning, which quite interests me. For the life of me, I just can’t seem to put my finger on it.

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social-life-killer I am not!

June 20th, 2008 | 1 Comment | Posted in digital, social networking

Too many articles and opinions have been doing the rounds about how online social networking is killing real life relationships.

Sure, people are spending a lot of time scrapping each other or hanging-out on gtalk, but that’s hardly enough reason to bad-mouth the net as a ‘social-life killer’.

With e-networking I can have a word with Bill Gates if I like, so what if I haven’t a clue about my neighbour.

How can this kill your social skills when all it’s doing is giving wings to those who never had any? It’s letting me say hello and wish people on their birthdays when otherwise I probably wouldn’t bother.

Yes MMOGs and heavy gaming is killing people’s ability to interact and relate with other human beings. But that’s hardly digital’s fault. Isn’t it the same with any form of addiction? Doesn’t it consume you, especially if it’s an addiction that only involves the individual and not the entire community.

In fact, even if people are becoming more and more withdrawn, they are finding relationships in a different dimension. Why, only some time back a woman tried to attempt suicide and was saved by a joint effort by her online group to locate her.

With busy-bee lives, old-world socializing is dying. No need to see red. Change is inevitable.

Online Social networking isn’t all that bad.

God knows, without it I’d be living in my head and talking to myself!

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